FAQs

Of course! Loans originated at a Check Into Cash store can be paid at your nearest store or through the Retail Online Customer Portal, where available. For Online Payday Loans, please contact a Customer Service Representative at 1-800-460-4305 to arrange an early payoff or visit your account in the Online Customer Portal. Please call 1-888-333-1360 if you live in these states: KS, OK, TN.

Yes, but certain restrictions may apply. Please see our Privacy Policy for more information.

Pricing starts at $129*. Additional fees may apply depending on the complexity of your tax return. Speak with an associate about the cost of preparation for more details.

You’ll need all of your relevant tax information, documents, and identification in order to prepare your taxes at Check Into Cash. The lists below are not comprehensive. Additional documentation may be required due to your unique tax situation. 

• Government issued ID cards or passports for adults on the return
• Social Security Card (SSN) or taxpayer identification number (ITIN) letter issued by IRS, for everyone who is expected to be on the return (i.e., taxpayer/spouse and all dependents listed).
• Birth certificate verifying relationship for any dependent (i.e., child) that you intend to claim. [Note: For dependents that are not your son or daughter (brother, sister, grandchild, niece, nephew, etc., please bring one of the following: (1) marriage certificates that verify your relationship to the child; (2) letter from an authorized adoption agency; (3) letter from the authorized placement agency; or (4) an applicable court document showing dependency.]
• Proof of address if driver’s license address isn’t current, such as a lease or mortgage statement.

Yes. Even if you’ve had bad credit in the past, or still have less-than-perfect credit, you may still be eligible for an Installment Loan from Check Into Cash. If you meet our basic eligibility and underwriting requirements, you could still receive the quick money you need, so don’t hesitate to apply.

If you apply in a store, you will receive same-day cash and walk away with your money, once approved.

If you apply online, your funds are electronically deposited directly into your active checking account, once approved.

No. Check Into Cash only allows you to have one credit product at a time.

If you have an existing Title Loan or Title Pawn, visit Check Into Cash. We may be able to buy your Title Loan from another company for more money.

With a Title Loan, you’ll set up a payment schedule based on your income. Once the loan and fees are paid off, you’ll get your title back and we will release the lien.

No. You may not receive a Title Loan Online since there are vehicle appraisals involved. This process takes place in person at your nearest store location.

You may close your Flex Line of Credit at any time by calling us at 877-262-2274. Please review your Flex Line of Credit agreement for more information.

Yes. Even if you’ve had bad credit in the past, or still have less-than-perfect credit, you may still be eligible for a Flex Line of Credit from Check Into Cash. If you meet our basic eligibility and underwriting requirements, you could still receive the quick money you need, so don’t hesitate to apply.

Once you have been approved for a Flex Line of Credit, you can then choose how much cash you wish to draw from your available credit limit, and the money will be electronically deposited into your active checking account.

An Express Single-Pay Loan in Arizona uses your vehicle registration and your monthly income for a cash loan where loan dates range from 14 to 36 days. At that time, you’ll repay your Express Single-Pay Loan principal plus fees.

No. You may not receive an Express Single-Pay Loan Online. You must apply in person at your nearest store location.

A Title Loan uses your vehicle’s clear, lien-free title as collateral for the loan. Then, once paid in full, you’ll receive your title back.

Similarly, a Registration Loan uses your vehicle’s registration for your short-term loan.

Visit https://www.greendot.com/helpcenter to learn more about your Green Dot® Visa® Debit Card.

Check cashing services are available at all participating Check Into Cash retail locations. These store services are not available in Illinois.

Visit our State Center to find a store near you.

If you don’t want to carry around the entire amount of your check in cash, you can add some or all of the cash to a Green Dot™ VISA® Debit Card. Most of our Check Into Cash locations offer this unique, easy debit card. Rules, fees, and conditions apply, see store for details.

Western Union® Money Transfer Services at Check Into Cash allow you send money to your friends, family, and loved ones in another state or another country. This Money Transfer is easy, safe, and secure.

In order to use Western Union® at Check Into Cash stores, you will need a Government-Issued Photo Identification Card and a few Western Union® forms which are available in all of our Check Into Cash locations. For transfers over $3,000, we will need your date of birth, Social Security Number and occupation.

Yes. Our Money Transfers make sending or receiving money easier and more convenient than ever. With Western Union® Money Transfer Services, send money fast to over 345,000 Western Union® locations in the United States or even around the world. Funds may be picked up at these participating Western Union® agent locations throughout the nation and world.

Unlike online exchanges, Check Into Cash will put cash in your hand immediately, so there’s no waiting. And with our caring customer service agents, you get a complimentary smile with each transaction. We’ll guide you through the process, answering your questions every step of the way.

Here are the top 3 reasons to trade your gift cards for cash:

• I don’t shop at this retailer
• I need the money to pay bills
• I rather have cash

Paying a bill should be no big deal. Use our Bill Pay Services to pay bills with confidence knowing your money and information are secure and your payments are processed safely and on time.

All you need to use Bill Pay Services at Check Into Cash is the original bill and cash to make your bill payments.

Money Orders also provide a safe, easy, and reliable way to distribute money to friends and family because Western Union® Money Order payment tools are recognized and accepted throughout the United States and many foreign countries.

Money Orders from Check Into Cash through Western Union® are a great way for customers to make purchases and pay bills quickly without the unneeded expense of maintaining a checking account.

In order to use Western Union® at Check Into Cash stores, you will need a Government-Issued Photo Identification Card and a few Western Union® forms which are available in all of our Check Into Cash locations. For transfers over $3,000, we will need your date of birth, Social Security Number, and occupation.

Yes. All of our application information is submitted on secure, encrypted pages.

As a reference and service to you, we provide links to other web sites on the Internet. These links are provided for your convenience only and do not constitute an endorsement for any services, products or companies. You should also refer to that specific site’s privacy and security policies when accessing other sites.

To ensure your privacy, our online applications have always encrypted for your protection. Thanks to recent advances, you can now email sensitive information (account numbers, Social Security Number, passwords or PINs). Before doing so, make sure you’re using encrypted email or a Virtru plug-in for your Chrome browser. This plug-in encrypts gmail and other email programs. Not comfortable emailing such information? Contact us by phone or U.S. mail.

On the due date of your refinance, the interest on your renewed loan and any remaining principal will be due.

You can be denied if you’ve reached your state’s maximum refinance limit. If you can’t get approved for a refinance, feel free to call us at 877-577-7977. We’re ready to work with you.

In Texas, there is no limit to the amount of times you can refinance. You can refinance your loan up to five times without having to pay down any principal on your original loan. After your fifth refinance, you must pay $50 down or 10% of your original loan amount – whichever is greater.

High APRs are due to the short-term nature of payday loans. Each loan offered by Check Into Cash is required by law to have the fees and/or interest on the loan expressed on the contract as an Annual Percentage Rate, this illustrates how the interest and fees for the amount borrowed are compared to what the cost would be for a one-year period.

Once logged in, you will be able to view your current and past (up 12 months) account statements. If you would like to receive a copy of statements that are older than 12 months, please contact us at 877-262-2274.