FAQs

Navigating your loan journey can be difficult and even scary sometimes. But we want to make things as easy as we can.

Here, you’ll find commonly asked questions along with helpful answers and guidance.

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All Refinance Results

On the due date of your refinance, the interest on your renewed loan and any remaining principal will be due.

You can be denied if you’ve reached your state’s maximum refinance limit. If you can’t get approved for a refinance, feel free to call us at 877-577-7977. We’re ready to work with you.

In Texas, there is no limit to the amount of times you can refinance. You can refinance your loan up to five times without having to pay down any principal on your original loan. After your fifth refinance, you must pay $50 down or 10% of your original loan amount – whichever is greater.

No. You can only get a refinance for up to the amount of your original loan to pay off your principal balance. Keep in mind that no funds can be credited to your bank account since this money is used to pay the principal of your original loan.