FAQs

Navigating your loan journey can be difficult and even scary sometimes. But we want to make things as easy as we can.

Here, you’ll find commonly asked questions along with helpful answers and guidance.

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You can set up automatic ACH debit payments, pay with your debit card or visit your local Check Into Cash store to make a payment.
If you’re unable to make a payment, please contact us as soon as possible so we can assist you with next steps.
You can update your information in your online customer portal or by visiting your local store.
You may receive funds the same day or by the next business day, depending on your request time and processing.
Because it’s a revolving credit line, you can continue to access funds as long as your account remains open, in good standing, and you have available credit.
Yes, you can have your funds transferred directly to your bank account.
You can only have one Line of Credit open at a time. But you may be able to qualify for a payday loan depending on your state of residence and the Line of Credit product you have, see a store for details.
For assistance, please contact your local Check Into Cash or reach out to our Customer Service team at 833-241-3329.
Contact your local Check Into Cash to review your account and discuss how your move may affect it.
Yes. You can manage your Check Into Cash Flex Line of Credit and other loan services through your Check Into Cash online account.
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