FAQs

Navigating your loan journey can be difficult and even scary sometimes. But we want to make things as easy as we can.

Here, you’ll find commonly asked questions along with helpful answers and guidance.

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If you suspect a scam, immediately stop communication and contact us at 1-877-336-9392.
Check Into Cash may contact consumers via mail, phone calls, and text messages. If you’re unsure whether a message is from us, call us directly at 1-877-336-9392.
If someone claiming to represent Check Into Cash says you owe money but you don’t, it’s likely a scam. Disconnect the call and contact us at 1-877-336-9392. You can also verify your account status and balance through your online consumer portal.
Check Into Cash will never ask for sensitive information through correspondence. If we call you, we may request verification to ensure we’re speaking with the correct person. If you’re unsure whether you’re speaking with an official representative, hang up and call back using a verified phone number from our website.
No, Check Into Cash will never ask for upfront fees before lending. If someone claims otherwise, it’s a scam. Disconnect and report it to us at 1-877-336-9392.
Fraudsters often use social media to carry out scams. You can verify official Check Into Cash accounts by checking the links provided on our website.
If someone claiming to represent Check Into Cash threatens legal action, they are likely a fraudster. End the conversation and contact us at 1-877-336-9392.
While Check Into Cash engages with customers on social media, we will never offer loans directly through these platforms. If you receive such a message, contact us at 1-877-336-9392.
Security is a top priority at Check Into Cash. We implement multiple layers of protection and stay updated on the latest security practices to safeguard customer information.
If you believe you’ve been a victim of identity fraud, call us immediately at 1-877-336-9392.
Check Into Cash takes fraud seriously. Once we are notified of a scam, we promptly investigate and work with customers to resolve the matter efficiently.
If someone contacts you suspiciously claiming to represent Check Into Cash, immediately call us at 1-877-336-9392.
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