FAQs
Navigating your loan journey can be difficult and even scary sometimes. But we want to make things as easy as we can. Here, you’ll find commonly asked questions along with helpful answers and guidance.
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All fraud-and-security Results
What is fraud?
Fraud is the intentional deception of a person or group for personal or financial gain. It can take many forms, such as identity theft, spoofing, or, in the case of financial fraud, debt collection or advance-fee scams.
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How can you identify fraud?
While every act of fraud is different, there are common warning signs. These include unexpected changes in your credit report or financial statements and receiving notifications for a loan you didn’t take out. To prevent fraud, stay vigilant and regularly monitor your personal and financial information.
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What is phishing?
Phishing is a type of fraud where scammers impersonate legitimate organizations to steal personal information, such as account details or card numbers, through emails, texts, or fake websites.
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What is an advance-fee scam?
An advance-fee scam occurs when someone is asked to pay a fee—often labeled as a “processing” or “insurance” charge—to receive a loan. Check Into Cash will never ask you to pay an upfront fee.
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What are common sources of fraud, and how can I avoid them?
Fraudsters use various methods, including social media, phone calls, emails, and other everyday communications. To learn more about where fraud can originate, visit “Common Sources of Fraud and Scams.” For tips on staying safe, reference “How to Prevent Fraud.”
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What are the most common scams to watch out for?
Scammers use various tactics, including spoofing, phishing, and posing as debt collectors. For more details, see “Common Types of Scams.”
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How can you identify a loan-based scam?
Loan-based scams occur when fraudsters impersonate legitimate lenders to steal personal information or money. They often ask for an upfront fee, claim they can approve you without a credit check, or use high-pressure tactics. Before doing business with any lender, research them online and review their Better Business Bureau profile.
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How can you identify a debt collection scam?
Debt collection scams involve fraudsters posing as collection agencies, demanding immediate payment on unpaid balances. They may use aggressive tactics and attempt to collect inflated or fictitious debts. If someone claiming to represent Check Into Cash contacts you, disconnect the call and reach out to us using an official, verified number.
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What resources are available to help protect against fraud?
Many resources are available to help individuals avoid fraud. Visit our Fraud & Security Center for more information.
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How can I protect myself from fraud?
Protect yourself by avoiding public Wi-Fi networks and keeping your personal and financial information private. See “How to Prevent Fraud” for more details.
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How do I keep my financial information secure?
Safeguard your financial information by regularly updating passwords and monitoring your accounts. For additional tips, visit “How to Prevent Fraud.”
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A scammer contacted me. What should I do?
If you believe a scammer has contacted you, end the conversation and report the incident to Check Into Cash’s fraud line at 1-877-336-9392.
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