FAQs
Navigating your loan journey can be difficult and even scary sometimes. But we want to make things as easy as we can. Here, you’ll find commonly asked questions along with helpful answers and guidance.
877.262.2274
All Payday Loan Results
Can I pay my loan early?
Of course! For an Online Payday Loan, please contact a customer service representative at 877-577-7977 to arrange an early payoff.
Is my cash advance or payday loan transaction confidential?
Yes, but certain restrictions may apply. Please see our Privacy Policy for more information.
Can I pick up the money at one of your stores?
You can choose to complete your loan online or at one of our convenient store locations, but be sure to select the appropriate channel prior to submitting your application.
How will I know if I’m approved for an Online Payday Loan?
You will receive a pre-approval notice on the website. Then, a customer service representative will call you shortly thereafter.
When can I apply for an Online Payday Loan?
We accept requests for Online Payday Loans 24 hours a day, 7 days a week, 365 days a year. Our transactions are processed between 9:00 AM to 7:00 PM (EST) Monday – Friday. We can only electronically fund loans to your checking account on valid banking days (Monday–Friday).
Do I need a fax machine or printer?
If additional information is required (such as a bank statement, pay stub or other form of payment), you may need access to a printer to print the supporting documents and return them using a fax machine.
However, in most cases, you may email these documents to customersupport@checkintocash.com.
How long does it take to get an Online Payday Loan?
It takes minutes to apply for our Online Payday Loan. A conditional approval is given immediately on the website at the time of submission. Once the application is received, a customer service representative will then call you to verify your application information. If all information is verified, your funds will usually be available on the next business day.
What if I don’t have a checking account?
Currently, Check Into Cash requires an active checking account in order to provide you with a Payday Loan.
How do I receive my Payday Loan funds?
If you apply in a store, you will receive same-day cash and walk away with your money, once approved.
If you apply online, your funds are electronically deposited directly into your active checking account, once approved.
Does Check Into Cash offer Payday Loans online?
Absolutely. Check Into Cash offers fast Cash Advance Payday Loans through our simple online application. Our application is safe, secure and encrypted.
Visit our State Center to see if Online Payday Loans are available in your area.
What happens if I change my mind after taking out a Cash Advance?
As a member of INFiN – A Financial Services Alliance, Check Into Cash follows a set of Industry Best Practices. One of these (and in some cases, state law) enables you to rescind the transaction at no cost before the end of the next business day by returning the full amount of the advance.
Is a Cash Advance the best option for me?
An increasing number of consumers choose a Cash Advance to cover unexpected expenses in between paydays without incurring revolving debt. Make sure to evaluate the costs and benefits of alternatives before borrowing money from Check Into Cash. Some other forms of short-term credit may be less expensive. Still, Check Into Cash offers quick, easy money to help your situation.