FAQs
Navigating your loan journey can be difficult and even scary sometimes. But we want to make things as easy as we can. Here, you’ll find commonly asked questions along with helpful answers and guidance.
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All CC Connect Loan Results
Who is Total Loan Services?
CC Connect provides the loan, while its authorized servicer, Total Loan Services (TLS), services these loans. This means you will maintain your loan account through TLS. Expect to receive communication from CC Connect and TLS regarding your new loan, status updates, and payment notifications.
How do I access my loan account?
Access your CC Connect Loan online through your TLS portal. From your online account portal, you can:
- View payment schedules
- View loan summaries and balances
- Schedule ACH payments
- Update personal and banking information
How will I receive my funds?
Funds are deposited into your bank account as soon as the next business day.
What do I need to apply?
You need a valid, non-expired, government-issued photo ID, proof of income, and proof of your checking account.
How much money can I get?
CC Connect can lend as much as $2,450. Rates and fees vary depending on your area and qualified loan amount.
Who funds my CC Connect Installment Loan?
Installment Loans are provided by CC Connect, a division of Capital Community Bank, a Utah Chartered bank, located in Provo, Utah, Member FDIC.