How do I sign up for paperless statements?

To sign up for paperless statements, select to receive your statements electronically when you open your account. Once you have enrolled, you will receive an email notification each month when your statement is available to view online.Read More

What are paperless statements?

Paperless statements enable you to receive your account statements electronically in lieu of paper statement which is provided via traditional mail. An email notification will be sent to you each month when your statement is available to view online.Read More

How do I dispute account information that is on my credit report?

To begin your credit report dispute, please contact our Credit Dispute Resolution Group in writing at P.O. Box 728, Cleveland, Tennessee 37364-0728. Include all or as many of the following items when you write to us: Full nameAddress (Street, city, state, zip code)Telephone numberDate of birthLast 4 digits of your social security numberThe specific item…Read More

How do I find my bank account number?

Your bank account number is located at the bottom of your personal checks. Sometimes your check number is also found on the bottom of your check. Please do not include this check number. If this number is not entered correctly during the online application process, it will delay the approval and funding process of your…Read More

What is a bank routing number?

Your bank routing number is the nine (9) digit number on the bottom of your personal checks and is used to identify your banking institution. The routing number begins with 0, 1, 2 or 3. If this number is not entered correctly during the online application process, it will delay the approval and funding process…Read More